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Unable to establish SSH connection with AIX hosts, using 'Run SSH Command'
Article ID: 8395
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Trying to run a process using the "Run SSH Command" operator with '.*$ ' to target servers AIX Oprating System, may return errors like these:
"', which did not match prompt: '.*$ ' 2017-10-09 12:07:36,793 ERROR [com.optinuity.c2o.servicegroup.netutils.RemoteCommandsServiceOperationRunner] [8d-05092deceb98] Unable to get the user prompt after login."
Cause
The character '$' is interpreted by regex, so it may have something to tell the command do NOT interpreter the '$'.
Environment
ITPAM 4.3.xAIX Operating System
Resolution
In "User Command Prompt" just use: ".*\\$ ".
Using the '\\', the '$' character will not be interpreted by regex.
Additional Information
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