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Cognos application has abnormal popup windows after instrumentation with APM Java Agent.
Article ID: 8393
Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
INTROSCOPE
Issue/Introduction
Once the Cognos application is instrumented with the APM Java Agent, the application UI behaves very differently. New pop-ups appearing now while using it. These never appeared before.
Environment
Cognos 10.2 instrumented by 10.x APM Agent
Resolution
This is caused by a problem with HTTPServletTracing interfering with the UI.
To disable HTTPServletTracing:
1. Edit the file "toggles-typical.pbd" (or "toggles-typical-NoRedef.pbd" if the noRedef version of the agent is being used)
2. Change the line
TurnOn: HTTPServletTracing
to:
#TurnOn: HTTPServletTracing
3. Save the file, and restart the application.
Feedback
Yes
No
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