Login to UMP fails with a user that has been new created in Infrastructure Manager

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

Users created in Infrastructure Manager are not able to login to UMP

Cause

User that are created with uppercase characters in the user name are not able to login to UMP.

Environment

UIM 8.xUMP 8.x and later

Resolution

Create users with lowercase characters in Infrastructure Manager to be able to login to the UMP.