Login to UMP fails with a user that has been new created in Infrastructure Manager

Article Id: 8379

Status: Published

Updated On: 08-04-2020 12:04

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Users created in Infrastructure Manager are not able to login to UMP

Cause:

User that are created with uppercase characters in the user name are not able to login to UMP.

Environment:

UIM 8.xUMP 8.x and later

Resolution:

Create users with lowercase characters in Infrastructure Manager to be able to login to the UMP.