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AD Endpoint shows incorrect encoding for Spanish character
Article ID: 8376
Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
CA Risk Analytics
CA Secure Cloud SaaS - Arcot A-OK (WebFort)
CLOUDMINDER ADVANCED AUTHENTICATION
CA Secure Cloud SaaS - Advanced Authentication
CA Secure Cloud SaaS - Identity Management
CA Secure Cloud SaaS - Single Sign On
Issue/Introduction
Problem with the Active Directory and Oracle endpoints
Both are showing incorrect encoding character (ñ) into the last name field.
The Global User names are Spanish, Latin American names.
Cause
Custom code reading the data from Oracle Table and sending the lastname value encode in ANSI to ADS and Oracle Endpoint which display unreadable character value.
Environment
IDMGRProduct Release =12.6Problem with the Active Directory and Oracle endpoints Both are showing incorrect encoding character (ñ) into the last name field. The Global User names are Spanish, Latin American names.
Resolution
Customer changed the custom code to use encode in UTF-8 instead ANSI.
Additional Information
Feedback
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