CA Spectrum Serivce Manager dasboard missing

Products

• CA Spectrum

Issue/Introduction

CA Spectrum Serivce Manager Dasboard missing

Environment

Release:
Component:

Cause

The user needs to be assigned a Service Manager license with privileges and they should have Service Manager Role assigned. 

 

Resolution

Go to the OneClick consle

> Select the users tab & select the Users List tab 

> In the Component Detail panel, click on the Licenses tab

>  Verify if the Service Manager license is selected for the users or group.

> If its not selected then select, logout & login back to see the Service Dashboard.