Getting "Failed to update Startup.properties" pop-up window during SCOM connector installation.
Getting the following error in the CA_Catalyst_Connector_For_Microsoft_SCOM_Install_*.log
java.lang.ClassNotFoundException: com.ca.catalyst.registry.RegistryFactory
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at com.ca.catalyst.installer.CatalystRegistry.loadRegistry(CatalystRegistry.java:85)
at com.ca.catalyst.installer.CatalystRegistry.initialize(CatalystRegistry.java:60)
at com.ca.connector.installUtil.RegistryUpdate.removeConnectorModuleEntry(Unknown Source)
at com.ca.connector.installUtil.RegistryUpdate.uninstall(Unknown Source)
at com.zerog.ia.installer.actions.UCustomAction.installSelf(DashoA10*..)
at com.zerog.ia.installer.Uninstaller.b(DashoA10*..)
at com.zerog.ia.installer.Uninstaller.a(DashoA10*..)
at com.zerog.ia.installer.InstallRollbackProgressUI.executeRollback(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.ak(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at ZeroGh7.a(DashoA10*..)
at com.zerog.ia.installer.Installer.a(DashoA10*..)
at com.zerog.ia.installer.Installer.exit(DashoA10*..)
at com.zerog.ia.installer.installpanels.ProgressActionPanel.s(DashoA10*..)
at com.zerog.ia.installer.installpanels.InstallProgressActionPanel$1.a(DashoA10*..)
at ZeroGkm.a(DashoA10*..)
at com.zerog.ia.installer.InstallPiece.processEvent(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)
at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..)
com.ca.catalyst.installer.RegistryException: java.lang.ClassNotFoundException: com.ca.catalyst.registry.RegistryFactory
at com.ca.catalyst.installer.CatalystRegistry.loadRegistry(CatalystRegistry.java:97)
at com.ca.catalyst.installer.CatalystRegistry.initialize(CatalystRegistry.java:60)
at com.ca.connector.installUtil.RegistryUpdate.removeConnectorModuleEntry(Unknown Source)
at com.ca.connector.installUtil.RegistryUpdate.uninstall(Unknown Source)
at com.zerog.ia.installer.actions.UCustomAction.installSelf(DashoA10*..)
at com.zerog.ia.installer.Uninstaller.b(DashoA10*..)
at com.zerog.ia.installer.Uninstaller.a(DashoA10*..)
at com.zerog.ia.installer.InstallRollbackProgressUI.executeRollback(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.ak(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at ZeroGh7.a(DashoA10*..)
at com.zerog.ia.installer.Installer.a(DashoA10*..)
at com.zerog.ia.installer.Installer.exit(DashoA10*..)
at com.zerog.ia.installer.installpanels.ProgressActionPanel.s(DashoA10*..)
at com.zerog.ia.installer.installpanels.InstallProgressActionPanel$1.a(DashoA10*..)
at ZeroGkm.a(DashoA10*..)
at com.zerog.ia.installer.InstallPiece.processEvent(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)
at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..)
Caused by: java.lang.ClassNotFoundException: com.ca.catalyst.registry.RegistryFactory
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at com.ca.catalyst.installer.CatalystRegistry.loadRegistry(CatalystRegistry.java:85)
... 25 more
The Catalyst Container library file \CA\Catalyst\CatalystConnector\registry\lib\com.ca.catalyst.registry.api.jar was missing.
Uninstall\Reinstall Catalyst Container or copy the missing library file com.ca.catalyst.registry.api.jar from another catalyst container system.