HISRV initialization fails with
NS1001 HISRV SUBSYSTEM INITIALIZATION COMPLETE. SSID: HIS1
NKAA70 BCPII TOPOLOGY COLLECTION ERROR: CPC CONNECT ERROR
NKAA71 ENTITY: AAAAAAAA.CPC (TYPE: CPC)
NKAA72 BCPII REQUEST INFORMATION FOLLOWS...
NKAA73 BCPII CALL: HWICONN
NKAA75 BCPII RETURN CODE (D,X): 4095 00000FFF
NKAA76 BCPII RETURN CODE DESC (1): HWI_UNEXPECTED_ERROR
NKAA77 BCPII RETURN CODE DESC (2): UNEXPECTED ERROR
NK6010 EVENT REQUEST FROM NM000K80 NAME: INIT-TOP-ERROR (CODE: 15) SRC: BCPII ENT NAME + TYPE: (SYSTEM)
NK8032 HIS INITIAL TOPOLOGY COLLECTION ERROR. H/W INTERFACE: BCPII
The HWICONN return code is 0xFFF, indicating an unexpected error. IBM doc describes the return code as follows:
Meaning: System error. The service that was called encountered an unexpected error. The system rejects the service call.
Action: Search problem reporting data bases for a fix for the problem. If no fix exists, contact the IBM Support Center.
This can happen when maintenance is applied to the mainframe hardware (HWS / BCPii) or possibly in other circumstances as well.
Both HISRV and the HWS/BCPii need to be cycled:
1. Stop HISRV
2. Stop HWS/BCPii
3. Start HWS/BCPii
4. Start HISRV
If the supplied information does not resolve your problem, please contact CA support.