ifDescr field blank on discovery

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Article ID: 8331

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Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

For some elements on the device the ifDescr field is not returned in the discovery.

Cause

Sometimes, getBulk for IfDescr cannot get all descriptions.

Environment

6.3.X

Resolution

Set "Discover - Recheck IfDescr for each element" in the discovery policy and rediscover the device