Getting "memory accessed out of range" error when trying to start an RDP session.
Article ID: 8312
CA Privileged Access Manager - Cloakware Password Authority (PA)PAM SAFENET LUNA HSMCA Privileged Access Manager (PAM)
I'm getting a java error when I try to connect remotely to a windows server.
I'm able to connect remotely (mstsc) from my own desktop.
PAM RDP Access Method is not configured to autologin.
When Session Recording is enable, it also shows the error message: "Can not process connect request. Probably security settings at remote server are too high. Deleting the file: XXXX-0000038235-20170829110708458_RDP"
When Session Recording is disabled, the security settings error is not displayed in the session logs, but the java error: "memory accessed out of range" message keeps displaying. Error type: ArrayIndexOutOfBoundsException. Error message: memory accessed out of Range!.
I reboot the destination server and the issue persist.
This is caused by a server security setting that has to be modified in the GPO.