After database refresh on a lower environment, my New UX link still points to Production

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Article ID: 8293

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Updated On:

Products

CLARITY PPM FOR ITG Clarity PPM On Premise

Issue/Introduction

After database refresh on a lower environment, my New UX link still points to Production. Instead of opening New UX on the same environment, it open login to another environment.

Cause

The link to New User Experience points to another environment, this has to be corrected after the refresh as the value is saved in the database and will not be updated.

Environment

Release: 15.1+
Component: CA PPM Studio

Resolution

1. Go to Administration - Objects - Projects - Actions
2. Find Link to New User Experience
3. Select to Edit
4. Correct the URL to point to the lower environment, Save and Return
5. In the drop down menu in Home click the Refresh icon