When trying to register an XML file in the TDM Portal ("Modelling" > "Objects" > "Register" ), nothing happens.
When I open the menu "Modelling" > "Objects" and click on the "Refresh" button, I get the error "The server is not reachable. Could not perform the action".
Is there a way I can resolve this issue?
The issue is that the parser is expecting a locale of EN_US (English,US) as the default locale for the TDM Portal. When registering objects in the modelling section of the portal with non-English machines, the portal will fail silently, or a generic error message will indicate that the server is not available, since the server is trying to parse an internal English descriptor file as non-English.
If you are working with a locale other than English, you will need to add the following property to your wrapper.conf file (default location is C:\Program Files\CA\CA Test Data Manager Portal\service\conf\wrapper.conf)
Once you save the setting and restart the portal, you should now be able to register your object successfully.