Failing to configure transparent login

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Article ID: 8284

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

Failing to configure transparent login with application that spawn another process when it starts up.

Cause

At this point of time, CA PAM/ transparent login does not support use cases where batch file (.bat) or native launcher (.exe) starts up another (actual) application. This is because the Launch Path defined in RDP Application setup (Services >> RDP Applications) does not match with the actual application's launch path. 

Environment

Release: PAMDKT99500-2.7-Privileged Access Manager-NSX API PROXY
Component:

Resolution

Create a custom Java launcher (.jar) for the application and specify the Launch Path in RDP Application with the following format: 
"<actual application>" -jar <custom Java launcher> 


For example: "C:\Program Files (x86)\Java\jre1.8.0_101\bin\javaw.exe" -jar C:\LocalAdmin\LocalAdmin.jar 

Additional Information

Troubleshooting Windows transparent login problems passing data to backend:

https://support.ca.com/us/knowledge-base-articles.TEC1297096.html