robot_update or probes cannot be installed - no sections found which can be installed on robot 7.91 or earlier

Products

• NIMSOFT PROBES
• DX Infrastructure Management
• CA Unified Infrastructure Management for z Systems
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

After deploying a robot to Linux systems, you may be unable to distribute probes to the robot.  Attempting to distribute robot_update results in a "no sections found which can be installed" error.

Cause

This is caused by a defect in robot 7.91 and earlier (goes back to at least 4.51).

 

Resolution

1. download the new version of nimldr792.tar.Z and install_LINUX_23_64.zip from this article. (This package installs robot 7.92GA.)

2. On the Linux box enter these commands to kill and remove the current robot: 

killall nimbus 

rm -rf /opt/nimsoft/ 

3. use the new nimldr and install_LINUX_23_64.zip to reinstall the robot. When nimldr asks "Do we have a copy of the installation file locally?" say yes, and provide the path to this install_LINUX_23_64.zip file. 

This will install the robot correctly and you will now be able to upgrade it and/or deploy probes successfully.

 

nimldr792.tar.Z

install_LINUX_23_64.zip