robot_update or probes cannot be installed - no sections found which can be installed

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

After deploying a robot to Linux systems, you may be unable to distribute probes to the robot.  Attempting to distribute robot_update results in a "no sections found which can be installed" or "No sections found for package 'robot_update' " error. 

Environment

• Linux systems

Resolution

1. Download the attached version of nimldr-9.37.tar and install_LINUX_23_64.zip from this article. (Note that this package installs robot 9.37GA.)

2. On the Linux machine, enter these commands to kill and then remove the current robot: 

   killall nimbus

 

   rm -rf /opt/nimsoft/ 

3. Use the attached nimldr and install_LINUX_23_64.zip to reinstall the robot.

When nimldr asks "Do we have a copy of the installation file locally?" say yes, and provide the path to this install_LINUX_23_64.zip file. 

This will install the robot 9.37 correctly and you will now be able to upgrade it and/or deploy probes successfully.