Unable to open the console log due to UNISHARE$

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Article ID: 8277

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

 

I have changed the host name of the Windows 2012 server, changed a lot of CCS settings by calling the Graphical Interface with the CAUGUI SETTINGS command.

I changed all the references to the old host name by the new one and restarted the CA-Unicenter service

When trying to open the console log by running 'caugui conlog", there is an error message regarding the UNISHARE$ mapping which was still pointing to our old host name.

Cause

 

The old host name was still referenced in the CA Directory Services.

To display the different host names managed by the CA Directory Services, you can run the 'caudirap uniapp.map' command

Environment

Event Management from the CCS component at release 11.2 SP2 CUM1 installed on Win2012

Resolution

 

1) stop the CCS Directory Services by running: "caudirhd shut" 

2) save file C:\Program Files (x86)\CA\SC\CCS\WVEM\uniapp.map 

3) with notepad, replace  the old host name by the new one everywhere 

4) rebuild the CCS GUI by executing: cautcfg /gui 

5) and finally restart the CA-Unicenter service in Windows