The LAN container is Orange in Spectrum OneClick but the icon in the Explorer tab is still greeen.

Article Id: 8260
Status: Published
Updated On: 21-11-2018 09:26
Legacy Id: TEC1531383
Products:
CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management
Issue/Introduction:

There is a Major (Orange) alarm on a LAN container in Spectrum OneClick. However the associated icon in the Explorer tab of the Navigation panel is still green.

<Please see attached file for image>

835941_Lan1.png

Cause:

The LAN icon in the Explorer tab of the Navigation panel reflects the Roll Up condition of the LAN model not the Condition (Alarm) on the LAN model.

<Please see attached file for image>

835941_Lan2.png

Environment:

Release: a7n0c000000PBNr
Component:

Resolution:

This is functioning as designed. The LAN icon in the Explorer tab of the Navigation panel reflects the Roll Up condition of the LAN model not the Condition (Alarm) on the LAN model.

Reference the following document sections:

Rollup Alarm Attributes

Condition Versus Rollup Condition

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