Receiving CA XCOM error message TXPI primary code 0211 TXPI secondary code 3425 sending to server

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - Linux PC
• XCOM Data Transport - z/OS

Issue/Introduction

When sending a transfer to a remote server, the following error codes are returned:

TXPI primary code 0211 TXPI secondary code 3425  

Environment

Release:
Component: XCUHP9

Cause

TCPIP returned this error code to XCOM and it means "the destination socket refused an attempted connect operation".  This indicates that TCPIP could not make a connection to the remote server at all.

Resolution

The transfer did not make a connection to the remote XCOM.  There will be no entries in the xcomlog in the partner side.  It will be necessary to troubleshoot this problem by considering the following:

1. Can you ping the new remote server? 
2. Is XCOM up and running on that new server? 
3. Is there a firewall? 
4. Do you have the right address for the new server?  Are you specifying the right ipport for the remote server?
5. Perform a loopback transfer on the remote server to ensure that it is working properly
6. DNS problem

Additional Information

Still having problems?  Contact Broadcom Support for assistance.