I am getting 'CCSR010E NMSPRMVC S806 at 1641252A LMOD NSIGHTDC' how do I address this abend?

Article Id: 8189
Status: Published
Updated On: 14-02-2018 07:57
Legacy Id: TEC1765881
Products:
CA Bind Analyzer for DB2 for z/OS , CA SQL-Ease for DB2 for z/OS , CA Sysview Performance Management Option for DB2 for z/OS , CA Database Detector for DB2 for z/OS , CA Plan Analyzer for DB2 for z/OS , CA Subsystem Analyzer for DB2 for z/OS
Issue/Introduction:

The following message is displayed in the datacollector:

CCSR010E NMSPRMVC S806 at 1641252A LMOD NSIGHTDC CSECT CSAAPI +000112 XPD1IDB2 XPD1IDB2 XPD1IDB2

OPS4320O XPD1IDB2 OPSS *LOCAL* AOF verb ENABLE           command ENABLE *DYNAMIC.DMPCNT
          SYSTEM COMPLETION CODE=806  REASON CODE=00000004
           TIME=02.02.18  SEQ=15372  CPU=0000  ASID=0141
           PSW AT TIME OF ERROR  070C1000   810A51CE  ILC 2  INTC 0D
               NO ACTIVE MODULE FOUND
               NAME=UNKNOWN

 

 

 

Environment:

Release:
Component: CIDB

Resolution:

The log shows that the product tries to link to module CSLAPIAA at this location (CSAAPI+112). This module is part of the GEN/COM component (DB2 Tools common services). It's part of the load library. It should be in the user's loadlib too. 

The common services modules are loaded from the PTILIB DD name. Verify that the PTILIB DD statement points to a library which contains the common services modules. Generally speaking, the STEPLIB and PTILIB should point to the same load library.