Incident actions are not getting triggered in ADA.
Issue/Introduction:
When trying to send test traps while creating incident response actions, it is getting failed.
Cause:
There would be errors in Windows event viewer showing permission denied messages:
<Please see attached file for image>
Environment:
ADA 10.x and 11.x versions.
Resolution:
You have to give appropriate permissions to the SnmpTrap* file and also \NetQoS\Logs folder so that ADA application will be able to access it.
Give full permissions to "Users" for both Logs folder and "SNMPTrap* file in question and it will resolve the issue.
Additional Information:
Contact CA Support if you still face any issues after changing permissions.