Service nscd is terminated unexpectedly while unloading SEOS kernel by "SEOS_load -u"

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Article ID: 8157

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Service nscd is terminated unexpectedly while unloading SEOS kernel by "SEOS_load -u"

Cause

In the script "SEOS_unload_int.opt", service nscd is stopped before SEOS kernel unloading as pre  action and is restarted after SEOS kernel unloading as post action.

But, there was an error in the script and it disturbs to restart service nscd.

Environment

CA Privileged Identity Manager r12.6.x, 12.8.x, 14.0Linux

Resolution

Please edit the file "SEOS_unload_int.opt" located at <CA Privileged Identity Manager install directory>/exits/LOAD. 

1. search the string "/tmp/.seos_nscd_start", and found only one place. 

2. replace it to "/tmp/.seos_start_nscd" 

3. save