Error with PermGen space

Products

• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

The DE Scheduling Manager abnormally terminates due to the error "[ERROR] SS: [cybermation.schedulerserver.CybSchedulerServerApplicationRegistry] The thread SS collapsed. The exception is: java.lang.OutOfMemoryError: PermGen space"

Cause

This issue is caused by exceeding the maximum java heap memory allocation defined in the windows.service.properties file on Windows servers.

Environment

Windows serversAny databaseAny release of CA Workload Automation DE

Resolution

You should always ensure that you have adequate available resources before making any changes to the configuration. Consult with your System Administrator if necessary!

You can increase the value of the jvmproperty_11=-XX:MaxPermSize parameter within the windows.service.properties located in your DE installation path. The default value is 512m. Provided you have adequate resources available, you can increase this value to 1024m. 

Default: jvmproperty_11=-XX:MaxPermSize=512m

New value: jvmproperty_11=-XX:MaxPermSize=1024m