This section contains an example symptom and solution, which may be applied to other situations.
In the example scenario, the 14.1.04 cumulative patch is being applied to a 14.1 environment. There are table customizations present in the associated MDB database.
I'm trying to install 14.1.04 on our current 14.1 advanced availability environment. When I run the setup.exe from RO96941 and go through the wizard the installation starts fine (using MSSQL, not Oracle). The first part -CA SDM language independent patch (T6EE243)- installs fine, but the second step -CA SDM MDB Patch- fails with error "MDBTools install error=1".
The following relevant messages are present in the "install_mdb.log":
09-13,12:41:34 ERROR - java.lang.RuntimeException: Unable to migrate: ca_resource_family: please check table schema
9-13,12:42:12 ERROR - MDBTools_0309E - DBDriver failed to install!
09-13,12:42:12 WARN - MDBTools_0310W - DBDriver installed with one seed data error.
09-13,12:42:12 INFO - MDBTools_0104I - Total time: 0H:0M:56S.
09-13,12:42:12 MDBTools install error=1
09-13,12:42:12 Setupmdb exit /B return code=1
The table specified in the "Unable to migrate" ERROR message in the install_mdb.log has one or more custom fields. In the example scenario, the table is "ca_resource_family".
Follow these steps to resolve the problem:
The information in this article has been included in our product documentation. You can find further details here: