CA PAM Socket Filter Agent Not Running on HP-UX 11.31

book

Article ID: 8100

calendar_today

Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

Unable to Start SFA Service on HP-UX 11.31. An error similar to below is seen:

# HP-UX 11.31 ia64 Server
[email protected]:/etc>/sbin/init.d/rc.gksfd start
starting the Socket Filtering Service
/usr/sbin/gksfd
gksfd: FATAL: pst_stream_size should be: 672; is 72
EXIT CODE: 1

Cause

Issue is caused by a possible defect on the HP-UX platform, according to this HP Community site:

https://community.hpe.com/t5/System-Administration/lsof-error-on-HP-UX-11-31/td-p/5241785

 

Environment

CA Privileged Access ManagementHP-UX 11.31

Resolution

Download and apply the following patches on the HP-UX 11.31 machine:

- HWEnable11i_B.11.31.1009.353a.depot
- QPK1131_B.11.31.1009.353a.depot


[email protected]:/tmp/patch_src>/usr/sbin/swlist -l patch | grep PHKL_40293
PHKL_40293.CORE2-KRN 1.0 OS-Core.CORE2-KRN applied
# PHKL_40293 1.0 pm pstat cumulative patch
# PHKL_40293.C-INC 1.0 ProgSupport.C-INC applied
# PHKL_40293.CORE2-KRN 1.0 OS-Core.CORE2-KRN applied
# PHKL_40293.PAUX-ENG-A-MAN 1.0 ProgSupport.PAUX-ENG-A-MAN applied
PHKL_40293.C-INC 1.0 ProgSupport.C-INC applied
PHKL_40293.PAUX-ENG-A-MAN 1.0 ProgSupport.PAUX-ENG-A-MAN applied