10.3 Silent installation as non-root using "silentInstallChosenFeatures=Enterprise Manager,WebView,Database" does not install the Postgres software and APM Database (cemdb).

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Article ID: 8088

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

10.3 Silent installation as non-root using "silentInstallChosenFeatures=Enterprise Manager,WebView,Database" does not install the postgres software and APM Database (cemdb).

The directory specified for silent install property "databaseDir" is not created and there are no errors reported in the file USER_INSTALL_DIR/install/Introscope_10.3.0.19_InstallLog.log.

Cause

There is a 10.3 installer problem when running as non-root user which results in the "Database" option being ignored. 

Environment

APM 10.3, EM, WebView & Database install (Postgres)

Resolution

If run a second install using "silentInstallChosenFeatures=Database" the Postgres software install with new APM Database (cemdb) is successful.

NOTE: For the second install use a different USER_INSTALL_DIR so that the original EM/WebView install is not impacted.

The original problem does not occur when tested with the latest 10.5.2 installer.