CA PPM Advance Reporting Theme is set incorrect after Jaspersoft content migration from Jaspersoft 5.6.1/6.1 to 6.2.1

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Article ID: 8070

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

We upgraded from Jaspersoft 5.6.1/6.1 to 6.2.1 and under Advance Reporting we see some functionalities like schedule button doesn;t appear. 

 

Steps to Reproduce

1. Upgrade PPM from 14.2 to 14.xx or 15.x

2. Migrate Jaspersoft content from Jaspersoft 5.6.1/6.1 or 6.2.1 

 

Cause

This is a known bug DE33811 and resolved in 15.3 

 

While migration of content for Jaspersoft upgrade the root level theme is corrupted, by default ca_ppm_tealgrey should be set as default theme however its set to ca_ppm_default theme. To verify 

 

1. Login to Jaspersoft console 

2. Navigate to view -> repository --> themes 

<Please see attached file for image>

Jaspersoft Console

 

Environment

CA PPM 14.x, 15.x

Resolution

To overcome the same, follow the steps 

 

1. Login to working Jaspersoft Console

2. Export the root level theme

3. Import the same to the broken server via Manage --> Server Setting --> Import 

Additional Information

Note: If you are an on demand customer, please raise a support case and we will get this fixed for you. 

Attachments

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