Nimsoft alerts are not displayed on the SOI console
The UIMconnector.log contains
WARN [ModuleErrorListener: CA:00050_<nodename>] controller.AlarmSubscriber - Unable to get primary NAS port. Alarm clearing functionality disabled
WARN [ModuleErrorListener: CA:00050_<nodename>] controller.AlarmSubscriber - Unable to get secondary NAS port. Alarm clearing will be disabled during hub failover
WARN [ModuleErrorListener: CA:00050_<nodename>] controller.AlarmSubscriber - Unable to empty alarm message catalyst queue: permission denied
Reset the Nimsoft hub user password, encrypt it on the connector machine as follows
CD to the ..\CA\Catalyst\CatalystConnector\tools\encrypt\ at a DOS command prompt and
run
encrypter.bat <new_password>
Copy the result.
Stop the Catalyst Container service
Edit the
..\CatalystConnector\registry\topology\physical\<nodename>_CatalystConnector\modules\configuration\Nimsoftconnector.xml file
Update the property below with the result of the encrypter command
<property name="hubPassword" value="<newencryptedpassword>
Delete all files in the folders below
\Catalyst\CatalystConnector\container\nls_store
\Catalyst\CatalystConnector\container\registry-cache (this is on the shared cluster drive if I remember correctly)
Restart the Catalyst Container service
, update the hubPassword property in the nimsoftconnector.xml configuration file with the new encrypted password.