When I send a manual notification, the date format is incorrect and is different with the other activities. See example:
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The first activity is for manual notification and shows format mm/dd/yyyy instead of dd/mm/yyyy
NX_EXPANDER_FORMAT value may be incorrect in the NX.env, causing this issue to occur.
1) Go to the Service Desk Server, open command prompt window and run:
pdm_options_mgr -s EXPANDER_FORMAT -v dd/mm/yyyy -a pdm_option.inst
pdm_options_mgr -t EXPANDER_FORMAT -v dd/mm/yyyy -a pdm_option.inst
2) Restart Service Desk Services
3) From now on the format will be: dd/mm/yyyy in the display and log entries. The old registries will not change format.
Changing the Date Format for the Service Desk Web Client and Outgoing Notifications.