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CA Spectrum is not pulling the alerts from Performance Center


Article ID: 8013


Updated On:


CA Spectrum CA Performance Management - Usage and Administration DX NetOps


There is no alarm from CA PC in CA Spectrum side.


CA PC EventManager Data Source was configured to use the standby IP Address ([email protected]).

The CA PC machine has two IP addresses: 

eth3 (main IP address) 

eth4 (standby IP address) 


That is the reason the CA Spectrum (OneClick host) cannot send post via Web Services. 


In the Tomcat log file, the following message was found:

set 04, 2017 11:48:30 AM (PoolThread-3: GlobalPool => RubiconEventPoller) (org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl) - (INFO) - Unable to sendViaPost to url[] Connection timed out: connect 


CA Spectrum 10.2.1

CA PC 3.x

CA PC 20.2.x


In CA PC Data Source, change the EventManager's IP Address


[email protected] 


[email protected] 

Restarted the CA PC to put in place the change and then run a full sync against CA Spectrum Data Source.