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User attribute 10 is populated with hostname
Article ID: 7978
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
The User attribute 10 is populated with the hostname in UIM alerts
Cause
Thhe nimsoftconnector_policy.xml provided with the 3.8 connector version contains the following
<Field conditional='hostname' output='userAttribute10' format='{0}' input='hostname' />
Environment
Nimsoft connector 3.8SOI 3.3
Resolution
The <Field conditional='hostname' output='userAttribute10' format='{0}' input='hostname' /> line in the .\Catalyst\CatalystConnector\registry\topology\physical\<hostname>_CatalystConnector\modules folder
can be commented out as follows
<!-- <Field conditional='hostname' output='userAttribute10' format='{0}' input='hostname' /> -->
The catalyst container needs to be recycled in order for the change to take effect.
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