The 'apache' probe is not gathering metrics. Also, when configuring the probe in the IM console, many of the metrics show a yellow caution sign as shown in Figure 1.
When configuring the URL, it does test successfully as shown in Figure 2.
To get the metric keywords that UIM needs, the URL for apache needs to be:
Modify the URL in the apache probe properties to include '?auto' as shown in Figure 3.
Please consult the documentation on the UIM apache probe for the other requirements:
Ensure that 'Extended Status' is turned on in the apache web server httpd.conf file. For example:
# ExtendedStatus controls whether Apache will generate "full" status
# information (ExtendedStatus On) or just basic information (ExtendedStatus
# Off) when the "server-status" handler is called. The default is Off.
Also, configure the /server-status to be allowed from the robot IP address.
For example in the '/etc/httpd/conf/httpd.conf' file:
# Allow server status reports generated by mod_status,
# with the URL of http://servername/server-status
# Change the ".example.com" to match your domain to enable.
Deny from all
Allow from <robot_ip_address>
In this one particular case, the customer changed the URL to localhost instead of server name and the metrics started collecting.