Policy Server take long time to Stop
Article ID: 7934
Updated On:
Products
Issue/Introduction
When customer is using the Oracle as user directory and using WAMUI to view contents of this user directory.
Policy server shutdown on Linux is taking long time and hanging until the script internally issues
SIGKILL to exit.
stop-all needs to kill process
[[email protected] siteminder]# ./stop-all
./stop-all[45]: .: syntax error at line 6: ewline' unexpected
RiskMinder is not running
SiteMinder Policy Server is stopping.....................
There was a problem stopping the Policy Server
Using SIGKILL to stop the Policy Server
SiteMinder Health Monitor is stopping..
SiteMinder Health Monitor is no longer running
PS tracelogs:
[05/17/2016][12:00:32.803][12:00:32][27495][4151752416][CServer.cpp:4636][][][][][][][][][][][][][][][][][][][][][][LogMessage:INFO:[sm-Server-01960] smpolicysrv waiting for threads to terminate]
[05/17/2016][12:00:32.803][12:00:32][27495][4151752416][CServer.cpp:4637][][][][][][][][][][][][][][][][][][][][][][LogMessage:INFO:[sm-Server-01970] smpolicysrv proceeding with shutdown]
[05/17/2016][12:00:32.803][12:00:32][27495][4151752416][CServer.cpp:4656][][][][][][][][][][][][][][][][][][][][][][LogMessage:INFO:[sm-Server-01980]
Cause
The issue is with the ODBC provider instance release mechanism.
The shutdown is blocked at a point in the DB manager where the DB interface release mechanism not properly called
Environment
Resolution
This issue has been resolved in Policy Server 12.52 SP1 CR6 and above:
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