Telemetry probe is DOWN and its UIM operation as well

Article Id: 7928

Status: Published

Updated On: 14-02-2018 08:18

Legacy Id: TEC1736783

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

In the UIM 8.51 and Windows Platforms, by some reason, lots of UIM probes are down and specifically telemetry probe is DOWN even if its security validation and restarting its probe.

After Nimbus Controller service is restated it shows as GREEN however port number is not assigned. Another symptom is that there are massive dump files in its probe folder as *.mdmp.

Cause:

It is a defect and reported as # DE278199 .

Version 1.11 is available.

Environment:

UIM release: 8.5.1Operating system: windows 2012Windows Authentication Enabled condition

Resolution:

Please upgrade to its version of telemetry-1.1.1-20170330.152516-2.zip from the current version 1.03.

Additional Information:

You can verify from data_engine probe at database tab for Windows Authentication Enabled parameter.