CA PPM: Zeroes are displayed for the Available FTE in Advanced Reporting when using FTE as the unit type

Article Id: 7926

Status: Published

Updated On: 10-08-2018 13:25

Legacy Id: TEC1457126

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

Zeroes are displayed for the Available FTE in Advanced Reporting when using FTE as the unit type.

Steps to Reproduce:

1. Login to CA PPM

2. Navigate to Advanced Reporting

3. Create Adhoc View using Resource Management domain

Note: this issue is not only Adhoc related but it also impacts out of the box reports for example "Capacity vs. Demand by Resource" when run with Unit Type = 'FTE'.

4. Select Resource Name and Available FTE (which resides under Measures in Resources->Calendar Periods->Resource->FTE->Available FTE)

5. Notice Available FTE is 0 (zero) for all records.

Expected Result:

Available FTE should be displayed correctly.

Actual Result:

Available FTE is zero.

Cause:

DE34301

Environment:

Release: 451-101-15.2-Clarity-Creator User License
Component:

Resolution:

Defect is fixed in 15.3 and in PPM 15.2 Patch 3.