CA PPM: Zeroes are displayed for the Available FTE in Advanced Reporting when using FTE as the unit type

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Article ID: 7926

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Zeroes are displayed for the Available FTE in Advanced Reporting when using FTE as the unit type.

Steps to Reproduce:

1. Login to CA PPM

2. Navigate to Advanced Reporting

3. Create Adhoc View using Resource Management domain

Note: this issue is not only Adhoc related but it also impacts out of the box reports for example "Capacity vs. Demand by Resource" when run with Unit Type = 'FTE'.

4. Select Resource Name and Available FTE (which resides under Measures in Resources->Calendar Periods->Resource->FTE->Available FTE)

5. Notice Available FTE is 0 (zero) for all records.

 

Expected Result: 

Available FTE should be displayed correctly.

 

Actual Result: 

Available FTE is zero.

Cause

 

DE34301

Environment

Release: 451-101-15.2-Clarity-Creator User License
Component:

Resolution

 

 

Defect is fixed in 15.3 and in PPM 15.2 Patch 3.