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Policy Server hang and fall into a deadlock


Article ID: 7925


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On


When using Policy Server, it runs into a deadlock and stop serving requests. What we can see from pstack during hung status:


Thread 77 (Thread 0xac9bbb90 (LWP 1353)): 

..#3 0x00e1b9f3 in EnterCriticalSection(_critsection*) () from /opt/ca/siteminder/lib/ 

#5 0x00686a39 in CSmObjDictVendor::LookupVendor(CSmObjId const&) () from /opt/ca/siteminder/lib/ 

#6 0x0816fb8a in CSmAgentIdentity::FetchDevice() () 

#7 0x0816ed71 in CSmAgentIdentity::SetAgentIdentity(CString&, int, CString&) () 



Policy Server R12.52 SP1 CR01 on RHEL 5.11


This issue is fixed in R12.52 SP1 CR06:


> Policy Server hangs when connection limit is exceeded