The Service Desk manager upgrade will fail
The database is reachable, it was verified with sql studio management. The installer return an error via the popup message "Creation Of CDB failed"
PATH environment variable do not include the folders of windows.
When we had seen this error message, we wanted to check the hostname, type hostname at the command line show "is not recognized as an internal or external command,..."
Ca Service Management
Some operating system folder was missing
1/ We added these folders to PATH variable
3/ re do the install
We have several other situation we have the same error message
On upgrade from 12.9 to 17.1 the creation of CDB fails
Creation of CDB failed error when installing CA Service Desk Manager (CA SDM)
"Creation of CDB failed, Please refer to log file" error seen when installing CA Service Desk
When attempting to install/upgrade Service Desk the following error is generated: Creation of CDB failed.