No RDP, SSH sessions are launching after upgrade of CA PAM

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Article ID: 7918

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

The services in the Access Page are not opening.

No RDP, SSH sessions are taking place through PAM. Neither the TCP services.

There are no errors in the Java Console. 

Environment

Any

Resolution

- Clear the Java Cache

- Clear the Browser Cache
Internet Options>>Browser Setting.
Click on "Delete..."

- Remove all files from the Browser Temporal Files:
Internet Options>>Browser Settings.
Click on "Settings".
Click on "View Files" and delete all the files in the folder that contains those files. 




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- Log in to PAM. 

Attachments

1558700097345000007918_sktwi1f5rjvs16owy.jpeg get_app