CA PPM: Intermittent message "An Expired Request Has been Detected. Request has been Canceled".

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

While navigating within the Clarity application, you may encounter a detection of a possible CSRF attack. There may be some actions carried out by an end user which will result in the following error message appearing on screen: "An Expired Request Has been Detected. Request has been Canceled".

Steps to Reproduce:

1. Login to CA PPM in SAAS, which is behind the OD Portal

2. Leave the session for 30 minutes

3. Navigate to Project list page

4. Search for a project.

NOTE: The error could be generated in any page in Clarity.

 

Expected Result: 

The User should be able to navigate within the Clarity application without receiving the security error.

Actual Result: 

The user receives intermittent message - "An Expired Request Has been Detected. Request has been Canceled".

 

Environment

Release: 451-101-15.1-Clarity-Creator User License
Component:

Cause

 

DE28868

Resolution

 

 

Fixed in 15.3, PATCH 15.2.0.2, PATCH 15.1.0.8.

Additional Information

Other Expired Request alerts
kb000096767
kb000092928