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robot_update from 7.92HF3 to 7.92HF9 fails: "inst_execute failed: error"


Article ID: 7887


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES


The upgrade from robot version 7.92HF3 to version 7.92HF9 fails with error: "inst_execute failed: error" when deploying robot_update with IM or Admin Console. 


The error seen is: 

(1) error, Received status (1) on response (for sendRcv) for cmd = 'inst_execute' 


<Please see attached file for image>



<Please see attached file for image>




Ade log:

\par com.nimsoft.ADE.core.DeploymentException: (1) error, Received status (1) on response (for sendRcv) for cmd = 'inst_execute' 





The upgrade from 7.92HF3 to 7.92HF9 fails because of an empty value for the variable "PATH=" like the below in the environment variables in the robot.cfg:



      NIM_JRE_HOME = jre/jre7

      NIM_JRE_HOME_1_7 = jre/jre7

      PATH = 





UIM 8.xRobot update from 7.92HF3 to 7.92HF9


To resolve this remove the "PATH=" from the robot.cfg.

1) open the controller GUI 

2) go to Setup>Environment tab (Environment Variables)

3) delete the PATH variable which has an empty value


Test the robot_update upgrade again

Additional Information

CA Unified Infrastructure Management Latest Hotfix Index 


1558700095636000007887_sktwi1f5rjvs16ox2.png get_app
1558700093632000007887_sktwi1f5rjvs16ox1.png get_app