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"Request Error - communication error" when adding disk resources for cdm in cluster probe

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Article ID: 7860

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

When trying to add a new Disk to the Cluster probe configuration for CDM probe the following error message pops up:


"Request Error - communication error"

 

Cause

this type of error has been seen when old drives are still in the cdm.cfg that do not longer exist.

Environment

UIM 8.51, CDM v6.01, Cluster v4.42 & Robot v7.91

Resolution

Remove the monitoring configs and re-apply them to the Cluster 

Attachments

1558700052876000007860_sktwi1f5rjvs16owa.png get_app