ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Emailgtw not working with Exchange Settings
Article ID: 7812
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
When configuring emailgtw with a Windows Service account to send emails via exchange the test button continues to show red.
We see the following in the logs
CreateProcessAsUserFailed - error code(1314)
Environment
CA Unified Infrastructure Management (UIM) 8.4x and aboveEmailgtw 2.82 and above
Resolution
The account that is being used does not have correct permissions.
This can be resolved by adding "Replace a process level token" right to that user and then restart the server.
The issue should be resolved after the restart.
Feedback
Yes
No
Powered by
