Unable to start agent after installing on Linux server

Products

• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

I am working on installing the SCM agent (v 13) on an Oracle Linux server, and the agent will not start. I receive the following error message: /opt/CA/scm/lib/agntd: error while loading shared libraries: librtutil.so: wrong ELF class: ELFCLASS32

Cause

The error "wrong ELF class: ELFCLASS32" means that the component is a 32bit component that is trying

to be loaded by 64bit agent installation. You cannot mix 64bit applications with dependent 32bit components.

Environment

Oracle Linux x64

Resolution

The system administrator for the 64bit system must identify and install the following 64bit packages which

is required by 64bit Harvest:

pami686
ncurses-libs.i686
compat-libstdc++.i686
glibc.i686
libgcc.i686
audit-libs.i686