Failed to start "/opt/CA/SharedComponents/Csam/SockAdapter/bin/csampmuxf" - unable to establish any listeners

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Article ID: 7785

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

I am trying to stop and restart CSAM but when I do, I get the following error:

 

Failed to start "/opt/CA/SharedComponents/Csam/SockAdapter/bin/csampmuxf" - unable to establish any listeners - is another copy running? 

Environment

CA Workload Automation AE r11.3+

Resolution

You must stop all running CA applications before stopping and restarting CSAM. 

Additional Information

Click here for more information about configuring the CA Secure Socket Adapter (SSA).