Catalog 14.1.05 install question
Article ID: 77734
Updated On:
Products
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Do I need to follow the prerequisite instructions documented here:
https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1-05
and change the following registry value?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CA Service Catalog\Version
https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1-05
and change the following registry value?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CA Service Catalog\Version
Environment
CA Service Catalog 14.1.05
Resolution
It is not necessary to make this registry change when upgrading from 14.1.04 to 14.1.05, as catalog does not store this information from 14.1 onward. This registry change mentioned in the documentation is only needed when upgrading from older catalog release levels like 12.9 to 14.1.05.
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