Catalog 14.1.05 install question

Article Id: 77734

Status: Published

Updated On: 13-04-2018 13:35

Products:

CA Service Catalog , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Do I need to follow the prerequisite instructions documented here:
https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1-05
and change the following registry value?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CA Service Catalog\Version

Environment:

CA Service Catalog 14.1.05

Resolution:

It is not necessary to make this registry change when upgrading from 14.1.04 to 14.1.05, as catalog does not store this information from 14.1 onward. This registry change mentioned in the documentation is only needed when upgrading from older catalog release levels like 12.9 to 14.1.05.