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Discovered results are missing in one click console


Article ID: 7772


Updated On:


CA eHealth


Discovered Elements are not listing when trying to filter from Elements list in one-click console.


ehealth database and one click console is not syncing  correctly.

As we can to see discovered elements from command line using below command

nhlistelements -where "name matches **"


eHealth on windows 2008R2


1)Open ehealth server command prompt and run the below command


 nhScrubFsa -deletedObjectHours 0




2) Open One Click Console and add the below parameter in the policy.



 ignoreAddrCloud=Yes and rediscover




3) If any errors related to materialized views


 Run --- nhiDbTasks –recreateMViews all





Now verify the elements from one click console


This should fix the issue



Additional Information