When upgrading APM 17.0 to 17.1, do I just run the Install Media for 17.1?

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Article ID: 77714

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I have a development instance that already has APM 17.0 installed. To upgrade to APM 17.1 do I just run the 17.1 installation media and it will detect what is installed and just patch it? Or is there a patch that I can run against it?

Environment

CA Asset Portfolio Management 17.x
CA Service Management 17.x

Resolution

Yes, run the APM 17.1 installer against the APM 17.0 installation to upgrade. The upgrade instructions, along with planning the upgrade can be found in the online documentation: https://docops.ca.com/ca-service-management/17-1/en/upgrading