Alarm Console shows no data

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Article ID: 77711

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

After integrating Spectrum with CA Performance management the alarm console shows no data is constantly loading

Alarm Console shows the error: Invalid user name or password

Cause

Invalid Spectrum Administrator Password

Environment

All supported NetOps Releases

Resolution

Edit the Spectrum data source and update the password for the spectrum administrator.   The default username and password is spectrum / spectrum but it can certainly be different.  Once the user name and password is correct the alarm view should load fine.