Can I use multiple authentication sources in USS?

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Article ID: 77708

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Within the USS Control Panel we have options to configure several authentication mechanisms. If more than one is configured, what is the order in which they will be used? Can we configure multiple mechanisms at once?

Environment

Release:
Component: US4SM

Resolution

It is only recommended to use a single authentication instance in a configuration. The primary source of authentication should typically be EEM.