Does APM 17.1 install its own version of Java?

Article Id: 77702

Status: Published

Updated On: 13-04-2018 07:23

Products:

SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Does the CA Asset Portfolio Management 17.0 or 17.1 installer use it's own version of Java? I see a \Program Files (x86)\CA\ITAM\jre8, within the ITAM directory. Is this what APM uses after the install?

Environment:

CA Asset Portfolio Management 17.x

Resolution:

Yes, the APM 17.1 installer will use its' own jre during the installation. If you have an existing jre on the server, that is fine, but the installer will use its' own jre.
The CA Asset Portfolio Management product does not use Java for runtime. It is used during installation.