Export problem -Columns in the wrong place with Web Viewer 12.1
Article ID: 77696
CA Output Management Document ViewerCA Output Management Web Viewer
After setting the columns and exporting the data, the columns are not in the right place. Part of the data is in another column. This happens with the IE11 browser
This is a known problem with Microsoft IE when you are in the Trusted Zone. Web Viewer calculates distances from the left hand side to determine the column length. This required a Fixed Pitch font. However, Microsoft changes the font in the Trusted Zone and makes the calculations invalid.
If you are a "Trusted Site" using Web Viewer, please use a different zone. Please use "Intranet Zone"