Where can the EEM SDK installation be located for CA Service Management?

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Article ID: 77686

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Where can the EEM SDK installation be located for CA Service Management?

Environment

All releases of CA Service Management 
All Supported Operating Systems

Resolution

CA Service Management uses the EEM SDK to compile files, for example eeiamwrap.dll etc..

Unfortunately, the EEM SDK is no longer available for building customized interfaces or wrappers into CA solutions that EEM is embedded into it (it is not a standalone product anymore).

If you would like to customize EEM, you will need to engage CA Services.