Unable to Install CA Embedded Entitlements Manager (EEM) due to 'wrong ELF class: ELFCLASS64' Error

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Article ID: 7767

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Updated On:

Products

EMBEDDED ENTITLEMENTS MGR CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

We are getting the following error message while trying to install EEM:

 

│ /opt/CA/SharedComponents/tmp/CASockAdapterSetupLinux.bin: error while loading shared libraries: │ 

│ libstdc++.so.6: wrong ELF class: ELFCLASS64 

 

Cause

The installation is failing because the CASockAdapterSetupLinux.bin found the 64-bit version of the libstdc++.so.6 library.

Environment

CA Embedded Entitlements Manager r12.51+

Resolution

Install the 32-bit version of the libstdc++ library before installing EEM.